Privacy Policy

Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

At Zivahh, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Digital Personal Data Protection Act, 2023 (India).

1. Information We Collect

  • Personal Data: Name, email, phone number, billing/shipping address.

  • Payment Data: Processed securely by third parties; we do not store card/bank details.

  • Technical Data: IP address, device type, browser data, site activity.

  • Marketing Data: Social media handles, preferences, and interactions for personalized targeting.

2. How We Use Your Data

  • Process and deliver your jewellery orders.

  • Provide customer support.

  • Send marketing emails, SMS, and personalized ads across social media platforms (Facebook, Instagram, Google Ads, etc.).

  • Prevent fraud and comply with Indian legal obligations.

3. Sharing of Information

We may share data with:

  • Service Providers: Payment processors, courier partners, IT providers.

  • Marketing Partners: Social media and advertising platforms for targeted promotions.

  • Legal Authorities: When required by Indian law.

4. Data Retention

  • We keep your personal data as long as necessary to fulfill purchases and comply with laws.

  • You may request deletion of your data unless retention is required for legal purposes.

5. Security

  • We use encryption and secure hosting to protect data.

  • No online system is 100% secure; you are responsible for safeguarding your credentials.

6. Your Rights (India – DPDP Act)

  • Right to access and confirm processing.

  • Right to correction and erasure.

  • Right to withdraw consent for marketing.

  • Right to grievance redressal.

7. Cookies

Our website uses cookies to improve functionality and personalize ads. See our Cookie Policy for details.

8. Children’s Privacy

We do not knowingly collect data from individuals under 18 years of age.

9. Updates

We may update this policy; the revised version will be posted here with a new date.

10. Contact Us

📧 Email: [Insert Business Email]
📍 Address: [Insert Company Address]
☎ Phone: [Insert Phone Number]