Terms & Conditions

Terms & Conditions

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to Zivahh (“we,” “our,” “us”). By accessing or using our website [Insert Website URL] (the “Site”), you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our services.

1. Eligibility

  • You must be at least 18 years old to purchase from our store.

  • By using our services, you confirm that you have the legal capacity to enter into a binding contract under Indian law.

2. Products

  • Zivahh sells fine jewellery including gold, silver, pearl, and designer pieces.

  • All product descriptions, images, and prices are provided for informational purposes and may vary slightly in reality.

3. Pricing & Payment

  • All prices are in INR and inclusive/exclusive of taxes as indicated.

  • We reserve the right to update prices before purchase.

  • Payments are processed securely via third-party providers; we do not store your payment details.

4. Delivery

  • Products are delivered across India through trusted courier partners.

  • Estimated delivery timelines are displayed at checkout. Delays due to logistics are not our responsibility.

5. Refunds & Returns

  • Refunds and returns are governed by our Refund Policy (linked separately).

6. Warranty

  • All products come with a 3-month limited company warranty covering manufacturing defects.

  • Warranty does not cover wear & tear, misuse, or accidental damage.

7. Intellectual Property

  • All content on our site (logos, images, designs, product descriptions) is the intellectual property of Zivahh.

  • You may not reproduce or use our IP without written permission.

8. Limitation of Liability

  • Zivahh is not liable for:

    • Indirect or consequential damages.

    • Delays in delivery beyond our reasonable control.

    • Misuse of purchased jewellery.

9. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

10. Contact Us

📧 Email: [Insert Business Email]
📍 Address: [Insert Company Address]
☎ Phone: [Insert Phone Number]